Effective Date: 22.05.2025
Welcome to Ahar! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or services.

1. Information We Collect

We may collect the following types of personal information when you register, subscribe, or place an order:

  • Name, phone number, email address
  • Delivery address and location data
  • Order history and food preferences
  • Payment method (Cash on Delivery only; no card info collected)
  • Any information submitted via forms (kitchen, rider, catering)

2. How We Use Your Information

Your information helps us:

  • Process orders and manage subscriptions
  • Assign you to nearby kitchens and delivery hubs
  • Improve our service and customize your experience
  • Communicate order updates and customer support
  • Ensure food safety and compliance

3. Information Sharing

We do not sell or rent your personal information. However, we may share necessary information with:

  • Delivery personnel and kitchens for order fulfillment
  • Internal compliance and food safety teams
  • Law enforcement or government agencies when legally required

4. Cookies & Tracking

We use cookies to:

  • Save your preferences and login state
  • Track site usage for performance improvement
  • Provide location-based services (e.g., showing available meals in your area)

You can disable cookies via your browser settings.

5. Data Security

We use secure hosting and encryption practices to protect your personal data. However, no method of online transmission is 100% secure.

6. Your Rights

You may:

  • View or update your profile information
  • Request account deletion
  • Contact us for any privacy-related concern

To make any request, email us at: info@ahar.com.bd or call +8801314-113462.

7. Children’s Privacy

Our services are not intended for users under 13. We do not knowingly collect personal information from minors.

8. Policy Updates

We may update this Privacy Policy from time to time. All updates will be posted on this page with the effective date.

9. Contact Us

For questions or concerns about this policy, please contact:
📧 Email: info@ahar.com.bd
📞 Phone: +8801314-113462
🏠 Address: Plot No. 02, Road No. 02, Rupnagar Industrial Zone, Mirpur, Dhaka, Bangladesh